Technology and Security
Review of the technology behind RoyalDesign.com and how we handle personal information and payment over the Internet.
Collection of personal data
If you choose to make purchases on the website, we will request all information required for delivery. Information collected
through RoyalDesign.com may be combined with information obtained from other services within Royal Design Group AB. RoyalDesign.com
also collects certain information about your operating system and browser, in order to increase the level of service when you visit the
website. This information can include: your IP address, browser type, domain names, number of visits, popular searches and references
from other sites. This information is used by Royal Design Group AB to perform the services available on the website, to maintain service
quality and to provide general statistics regarding the use of the website RoyalDesign.com
The use of your personal data
Royal Design Group AB collects and uses your personal information to operate the website RoyalDesign.com and to deliver the services
you have requested. For example, we use your e-mail address to send service-related announcements and newsletters. You can choose if
you want to receive our newsletter when you make your purchase. The service-related messages such as order status information, payments
etc. is considered a substantial part of the service and will be sent even if you do not wish to receive our newsletter
Protecting your personal information
Royal Design Group AB protects your personal data rigorously. We use extensive security technologies and processes to protect your
personal information from unauthorized access, use or disclosure. For example, we store your personal information in secure computer
servers, which are in controlled environments. When we transmit highly confidential information (such as credit card number) over the
Internet, it is protected by encryption, the security protocol SSL (Secure Socket Layer). Royal Design Group AB never saves your
credit card number.
RoyalDesign.com such as the contents of your shopping cart, what pages you will go to when following links etc.
A cookie is a text file that a web server places on your hard drive. Cookies can not be used to run programs or deliver viruses to
your computer. A cookie is uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
A key purpose of cookies is to tell the Web server that you have returned to a specific web page, so you can get a personalized
experience when you visit the site again. You may choose whether to accept or decline cookies. Most browsers accept cookies automatically,
but you can usually change your settings to not accept cookies if you prefer. If you choose to allow your computer to accept cookies, you
can also choose to be automatically logged into the website.
If you turn off the cookie function, it is possible that you are not able to fully exploit the interactive features of RoyalDesign.com
or other websites you may visit. Session cookies are deleted from your hard disk when all browser windows are closed, if you turn off the
function of session cookies for RoyalDesign.com you will not be able to make purchases.
We recommend using Firefox 1.5 or Internet Explorer 6 or later versions of these. Are you using an earlier version or another browser,
the internet shop can be less effective. Are you Mac user we recommend Firefox!
To reduce risks when sending personal information to us via the Internet, we use encryption. We use SSL. It is the most common form of
encryption and so secure that it is often used by banks.
Resolution and colours
RoyalDesign.com online store is designed to be viewed with minimum resolution of 1024x768 pixels. The screen should show at least
16 bit colour depth (thousands of colours), preferably 32 bits (millions of colours). We can not guarantee that the colours shown in
the internet store correspond to the actually colours of the products, even if we do everything to make our photos as representative
as possible. Colour reproduction is also affected by the settings on your computer and monitor.
please contact us by e-mail or letter.