Klantenservice
FAQ
Need help? In our Help Center, we have gathered answers to the most frequently asked questions regarding your order, delivery, payment, claims, and returns.
Track your order
To track your dispatched order, click here!
Contact us
Chat with us
Chat with a customer service representative during staffed business hours or with our AI assistant who is available 24/7.
Chat hours with personal service:
Monday - Friday 09:00 - 13:00 CET
Chat is available via the green icon in the lower right corner.
Please note that during high demand, the chat may be temporarily closed.
Thank you for your understanding!
B2B & Corporate Inquiries: [email protected]
We aim to respond to common inquiries within 48 hours on business days. Claims are normally addressed within 7 days.
Our phone hours:
Monday - Friday 09:00 - 13:00 CET
+31 20 369 0098
Please note that customer support is only available in English at this point in time. We apologize for any inconvenience this may cause.
