Customer Service
You can also choose to contact us:
Chat with us
Chat with a customer service representative during staffed business hours or with our AI assistant who is available 24/7.
Chat hours with personal service:
Mondays: 7 PM - 9 PM AEDT & 10 PM - 12 AM AEDT
Wednesdays: 7 PM - 9 PM AEDT & 10 PM - 12 AM AEDT
Fridays: 7 PM - 9 PM AEDT & 10 PM - 12 AM AEDT
We are closed Friday, April 3rd and Monday, April 6th
Chat is available via the green icon in the lower right corner.
Please note that during high load, chat may be temporarily closed.
Thank you for your understanding!
Email
[email protected]
We aim to respond to you as soon as possible, within 48 hours on weekdays.
Our phone hours:
Tuesdays 6 PM - 1 AM AEDT
Thursdays 6 PM - 1 AM AEDT
+61 2 8880 0280
Contact
Chat with us
Chat with a customer service representative during staffed business hours or with our AI assistant who is available 24/7.
Chat hours with personal service:
Mondays: 8 PM - 10 PM AEDT & 11 PM - 1 AM AEDT
Wednesdays: 8 PM - 10 PM AEDT & 11 PM - 1 AM AEDT
Fridays: 8 PM - 10 PM AEDT & 11 PM - 1 AM AEDT
We are closed Friday, April 3rd and Monday, April 6th.
Chat is available via the green icon in the lower right corner.
Please note that during high load, chat may be temporarily closed.
Thank you for your understanding!
Email
[email protected]
We aim to respond to you as soon as possible, within 48 hours on weekdays.
Phone
Tuesdays: 7 PM - 2 AM AEDT
Thursdays: 7 PM - 2 AM AEDT
+61 2 8880 0280
