Customer Service

Welcome to our customer service! Here you can find answers to your questions on all aspects of Royal Design. You navigate through our Customer Service using the menu on the left.

Frequently answered questions

Shipping & Delivery

Returns & Refunds

Product information

Discount codes

Claims on faulty items

Payments

Contact

You can also choose to call us:

Open between 4.00 am - 10.00 am EST

+61 28 88 00 280

Holiday opening hours:
Dec 24th – Closed

Dec 25th – Closed

Dec 26th – Closed

Dec 31st – Closed

Jan 1st – Closed

Jan 6th – Closed

Package tracking

Can I track my delivery?

You can track your delivery on the FedEx website. The Tracking number will be sent to you automatically by e-mail when the item leaves our warehouse.

Customer Service

You can also choose to call us:

Package tracking

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