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Over 30,000 products
Free shipping over $199 (small items)
30 day return policy

Shipping & Delivery

General

We're continuously working on improving and broadening our delivery options to make shopping with us more convenient. Normally your order will be shipped once all items are available in stock. However, due to logistic issues your order may be sent in two or more shipments. This will be highlighted in the tracking information that you will receive with your tracking email. Your parcels may arrive at different days and times, but you will always be able to track the shipments on the shipping carriers website. ​

Your delivery step-by-step

1) Order conrfirmation

Shortly after placing an order, you will receive an order confirmation with information on your purchase, as well as the current stock status for all items.

2) Delivery update

If your delivery were to be delayed we will notify you by E-mail with a new estimated lead time from our supplier. The same applies if your products were to be out of stock with our supplier.

3) Shipping confirmation

When your order is shipped from our warehouse you will receive a delivery confirmation by E-mail. In the shipping conrifmation you will receive a tracking link, so that you can follow your order's progress all the way to your home.

4) Text message-notification

Finally you will be notified by text message (SMS) when your order is out for delivery. We therefore recommend that you enter an up-to-date phone number at checkout.

On our delivery times

The delivery times specified for each shipping company below refer to the time after your order has left our warehouse and been handed over to a carrier. Please note that we have a handling time to prepare and package your order before then. You can find details regarding our handling times in our terms & conditions. We are unfortunately unable to affect delivery times after we've handed over your order to a carrier.

These times are the estimates that are provided to us by the carrier and not a guaranteed delivery date. Note that deliveries to rural areas may take longer.

FedEx/TNT International Economy

Price, freight class Small-Medium (S-M): $19 (Free for orders above $199)
Price, freight class Large (L): $29
Price, freight class Extra Large (XL):
$59
Price, freight class Extra Extra Large (XXL): $59
Shipping time: 6-8 working days

All orders of large items are shipped with FedEx Economy by default. FedEx only offers curbside delivery, which means you are responsible for bringing your items into your home.

Track your order

FedEx/TNT International Priority

Price, small items: $29 (+$5 for order below $40)
Shipping time: 3-5 working days

FedEx/TNT International Priority is only available for products in freight class Small

For faster shipping you may choose FedEx International Priority. Only orders of small items are eligible for FedEx priority.

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